Our Terms of Business
All prices are net prices in Euros and include 19% VAT. In effect are those prices valid at the time of ordering. For customers from outside the European Union VAT is deducted during the order process. Prices in US-Dollar are shown for illustration purposes only.
Payment can be made Bank to Bank Wire Transfer or with a credit card (Mastercard, VISA). If you pay by credit card, payment occurs upon shipment of the good(s).
The representation of products in this online shop does not represent an offer in terms of paragraph 145ff. of German Civil Code. By clicking the “order”-button the customer makes an offer in terms of paragraph 145 of German Civil Code for all products contained in the shopping-basket. After ordering you will immediately receive an order confirmation by e-mail. This email receipt closes the sales contract. Please review this to make sure your order information is correct, and let us know right away if there are discrepancies.In case of possible errors in the assortment's specifications in the email order confirmation Schirm Oertel reserves the right to make a counteroffer.
Contract language: English or German
Guaranteed return policy
The limitation period for seeking legal remedy regarding defective products is 2 years. Please bear in mind that all umbrellas should be dried out in their open state in order to prevent corrosion.We continue to guarantee you a life-long repair service after the conclusion of this period. The customer bears the mailing costs for any repair shipments.
Reservation of title
The goods remain our property until full payment has been received.
Sales and Customer Service
You can contact our customer service for questions or complaints weekdays between 10:00 am and 7:00 pm Central European Standard Time (CET), 1 hour ahead of Greenwich Mean Time (GMT+1)
Tel.: +49 (0)421-12500 or via email: firstname.lastname@example.org
We make every effort to maintain the accuracy of the data we present. Nonetheless, the colours used in the images could vary from those of the actual items. The presentation depends on the hardware being used, as well as the respective monitor settings. Please bear in mind as well that the wooden handles received, as natural products, may vary from those shown in terms of colour, patterns, and wood-grain.
In dealings with the final consumer within the European Union the law in effect in the domicile of the final consumer can also be applied to the extent that consumer protection regulations are conclusively involved.If the private final user has no domicile within the European Union, then the jurisdiction of our business location applies (i.e., Bremen, Germany).
The reproduction of the catalogue, including excerpts, is only allowed with our explicit permission.
Schirm Oertel, Bremen