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Our Privacy Policy

Collection, processing and use of personal Data

You can visit our website without providing personal information. Personal data is only required for ordering products. We will collect and use your personal data exclusively for the processing of your order. We will save your order details and send them to you via email, together with our General Terms and Conditions. Our General Terms and Conditions can be found on this website in the top nemu. You will not receive any e-mails, letters, or telephone calls from us following the delivery of your order. After delivery of your goods your data will be deleted. As with every other retail business, we are required for tax purposes to keep a hardcopy record for each transaction for 10 years.

Transfer of information

In order to process and deliver your order we will provide your data to the specific shipping firm commissioned with your order. For credit card orders we will provide your payment details to the respective credit card company. We will not provide your personal data to other third parties.

Use of cookies

To be able to order from our online shop a so-called session-cookie is set on certain pages. This is a small text-file that is automatically deleted from your computer once the browser session is completed. This file is only used for our shopping basket system.

Security information

We protect the personal data being transferred with a secure SSL connection (Secure Sockets Layer). SSL is a security technology that guarantees that your personal data, the method of payment including credit card information and/or account information, and data about your order are securely transferred over the Internet. The data are encrypted such that they are readable only by the recipient (i.e., Schirm Oertel). Applied encryption protocol: SSL; key length: RSA 1024/128 bit.These data are encrypted:

  • Personal data (address, telephone number, etc.)
  • Mode of payment (credit card or account information)
  • Order information (product details).

Security measures for the prevention of loss and misuse of personal data

When transferring personal data or information Schirm Oertel utilises encrypted technology for highest confidentiality. Our servers implement various security measures and authentication processes to hamper unauthorised access.

Right of access to personal data

Customers have the right to request information, correction, blocking or deletion of their personal data at any time free of charge. Please contact:

Rainer Gramke, Schirm Oertel, P.O. Box 1433, D-28804 Stuhr, shop@european-umbrellas.com, Tel.: +49 (0)421-12500.